Time is of the essence when a concerning medical condition strikes. Waiting to receive your initial diagnosis, medical second opinion or treatment means valuable time lost in getting healthy. MyCare offers Canadians unprecedented access via a suite of programs and services which feature benefits and medical expertise from Mayo Clinic.
MyCare’s Recognized Referral Facilitator (RRF) location is based in Vancouver, BC and can offer in-country support to patients seeking care at Mayo Clinic in the United States. Via the MYCARE ASSIST service, MyCare representatives are trained to assist patients as they seek an initial or second opinion and treatment at Mayo Clinic, including providing Mayo Clinic information, travel assistance and other concierge services.
MyCare has been referring patients to Mayo Clinic for several years. Now, as a Recognized Referral Facilitator, MyCare will have the benefit of a dedicated Mayo relationship management team, training and access to Mayo Clinic’s provider portal, and Mayo Clinic patient materials. MyCare will continue to offer patients a referral service package that includes patient medical record translation, online registration, appointment scheduling, visa application, air travel and hotel booking, transportation to a Mayo Clinic location and other concierge services. Patients may decide which services they need from MyCare.
When authorized by patients, MyCare will track patients’ care at Mayo in real time to help refine patient service. Mayo will work with MyCare to provide remote consults for patients in Canada who are unable to travel to Mayo.
PLEASE CONTACT US FOR FURTHER DETAILS ON HOW MYCARE MAY BE ABLE TO ASSIST YOU OR YOUR FAMILY WITH AN EXISITSNG MEDICAL CONCERN OR CONDITION.