MyCare - Mayo Clinic Access for Canadians |
EMPLOYERS & GROUPS

Pennies per day* can provide your employees or association members with the ultimate health benefit — access to initial diagnosis assistance or medical second opinions provided by world-renowned Mayo Clinic!

  • No medical qualification, deductibles or co-payments
  • Travel expenses are included
  • Coverage to age 75
  • Cost paid directly to medical service provider(s)

 

MyCare HBO plan members may upgrade to MyCare Advantage Insurance to receive medical treatment at Mayo Clinic. MyCare Advantage Insurance covers qualifying conditions that occur after policy inception.

*Per employee or association member.

Initial Diagnosis Assistance

Many Canadians have experienced long delays in finalizing a diagnosis of a Serious Illness which can severely impact health and result in prolonged illness, delayed treatment and even death. Complex conditions requiring multiple specialist consultations can take years to diagnose and in some cases may never be accurately diagnosed. MyCare HBO works to ensure a correct diagnosis and treatment plans are identified in days or weeks, instead of months or years.

MyCare HBO provides the following features:

  1. Medical File Compilation and review
  2. Electronic transfer of files to Mayo Clinic
  3. Retest of Pathology
  4. Additional Specialist assessment(s)
  5. Additional Diagnostic scans (MRI, CT, PET, etc.)
  6. Travel costs for approved Specialist(s) assessments and diagnostic scans
  7. Collaboration with attending Canadian physicians
  8. Analysis report from Mayo Clinic including treatment recommendations
  9. Complex or difficult diagnosis – multiple specialist consultation
  10. Optional upgrade to full medical insurance for surgery or treatment at Mayo Clinic via MyCare Advantage Insurance.

Medical Second Opinion

A MyCare HBO member uncertain of a diagnosis or concerned about the prescribed treatment plan may request a medical second opinion.

  1. Complete file compilation
  2. Electronic transfer of files
  3. Retest of pathology
  4. Additional Specialist assessment(s)* if recommended by reviewing physician
  5. Additional diagnostic scan(s)** if recommended by reviewing physician
  6. Travel costs for approved Specialist assessment(s) and diagnostic scan(s)
  7. Analysis report including review of current treatment protocol
  8. Collaboration with attending Canadian physician
  9. Direct consultation with reviewing physician(s)
  10. Access to collaborative expertise by team of Mayo Clinic physicians representing virtually every subspecialty of medicine.
  11. Optional upgrade to full medical insurance for treatment. Medical services provided by Mayo Clinic through MyCare Advantage.

*All specialist assessments performed in Canada.
** All diagnostic scans performed in Canada.

MYCARE IS SUBJECT TO A PRE-EXISTING CONDITION CLAUSE

A pre-existing condition means a condition for which a plan member is given medical care, treatment, services, medication, diagnosis, diagnostic test or consultation during the 24 months prior to the plan member’s effective date of plan membership. Services will not be available for the same medical condition(s) for the 12 months following the effective date of the plan membership. Major exclusions include congenital conditions, chronic conditions and related medical conditions. Please inquire with us on a waiver of the pre-existing condition clause for MyCare HBO only when 50 or more members are added as a group.

WORLD CLASS CARE AT MAYO CLINIC

At its core, Mayo Clinic practices medicine based on one overriding value passed down from its founders: the needs of the patient come first. This philosophy has instilled a culture of caring and has guided Mayo Clinic to excellence since its founding more than a century ago. (see www.mayoclinic.org/history for more information)

Mayo Clinic quick facts:

  • Mayo Clinic is a not-for-profit organization that cares for over half a million people each year.
  • Canadians have been traveling to Mayo Clinic for care for decades. Currently, thousands of Canadians travel each year to Mayo Clinic’s campuses in Minnesota, Arizona, and Florida.
  • Mayo Clinic is the first and largest integrated medical group practice in the world.
  • Mayo Clinic employs over 3,700 physicians and scientists, representing virtually every subspecialty of medicine.
  • Mayo Clinic employs over 49,000 administrative and allied health staff.
  • A team approach is the hallmark of Mayo Clinic’s approach to patient care, grounded in the firm belief that collective expertise is what best serves patients.
  • Patients are served at any of Mayo Clinic’s three campuses that include full-service hospitals and extensive outpatient clinical facilities: Rochester MN, Phoenix and Scottsdale AZ and Jacksonville FL.

(for more information, visit www.mayoclinic.org)

WHAT OUR MEMBERS SAY

  • Thank you for giving me peace of mind during my claim. You were amazing to work with. I would recommend this to my friends and family so they can rest assured there is help out there!

    Nancy B., Winnipeg, MB

  • I was uncertain where to turn when I received a diagnosis of cancer, but then remembered that my employer implemented MyCare coverage for our entire company. Thanks to MyCare for stepping in and easing my stress while providing options.

    George D., Victoria, BC

  • My daughter was recently diagnosed with a life threatening disease so we contacted MyCare right away. Upon review of her medical file and MRI scan, it was determined that she merely had a pinched nerve causing similar symptoms to that of MS. I thank my husband every day for pushing me to get a second opinion from MyCare.

    Patricia H., Kelowna, BC

  • MyCare assisted me with getting a diagnosis within a few weeks when my condition had not been diagnosed for over 6 years. I am fortunate that my boss added MyCare to our benefits as it literally saved my life!

    Christine F., Toronto, ON

  • I was initially skeptical about MyCare until I was recently told that I had a medical condition in which I needed to see a specialist. The wait was over 8 months and totally unacceptable so I contacted MyCare. They were able to assist me in a matter of weeks and got me a diagnosis without any further delays. I'm not sure what I would have done without them.

    Betty E., Regina, SK

  • The team at MyCare were extremely helpful while dealing with a breast cancer scare which turned out to be less severe than originally thought.

    Joan O., Windsor, ON

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